Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation and Refund policy
This cancellation policy outlines about how you can cancel or seek a refund for a product / service
that you have purchased through the Platform. Under this policy:
(i) Cancellations will only be considered if the request is made 1 days of placing the order.
However, cancellation request may not be entertained if the orders have been
communicated to such sellers / merchant(s) listed on the Platform and they have
initiated the process of shipping them, or the product is out for delivery. In such an even,
you may choose to reject the product at the doorstep.
(ii) does not accept cancellation requests for perishable items like remote, parts, etc.
However, the refund / replacement can be made if the user establishes that quality of
the product delivered is not good.
(iii) In case of receipt of damaged or defective items, please report to our customer service
team. The request would be entertained once the seller/ merchant listed on the
Platform, has checked and determined the same at its own end. This should be reported
within 1 days of receipt of products. In case you feel that the product received is not as
shown on the site or as per your expectations, you must bring it to the notice of our
customer service within 24 hours of receiving the product. The customer service team after
looking into your complaint will take an appropriate decision.
(iv) In case of complaints regarding the products that come with a warranty from the
manufacturers, please refer the issue to them.
(v) In case of any refunds approved by us, it will take 5 for the refund to he processed to
you.